Privacy Policy

Last updated: May 8, 2025

1. Introduction

Welcome to Cimplewave ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website and interact with our services. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information to provide and improve our services, including:

  • Personal Data: Includes your name, email address, phone number, and other details you provide.
  • Usage Data: Information about how you use our website, such as IP addresses, browser type, and device details.
  • Cookies: We use cookies to personalize your experience and analyze how our site is used.
  • Marketing Data: Includes your preferences regarding receiving marketing communications.

3. How We Use Your Information

We may use the information we collect in the following ways:

  • To provide, maintain, and improve our services.
  • To communicate with you about your account or our services.
  • To send you marketing communications with your consent.
  • To comply with legal obligations and resolve disputes.

4. Data Security

We take the security of your personal information seriously and have implemented reasonable measures to protect it from unauthorized access, disclosure, or destruction. However, please be aware that no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, including legal, regulatory, and reporting requirements.

6. Your Rights

You have certain rights regarding your personal data, including:

  • The right to access and receive a copy of your data.
  • The right to correct or delete your personal data.
  • The right to restrict or object to the processing of your data.
  • The right to data portability.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Last updated" date at the top.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Postal Address: Greenspan Mall, Donholm, Nairobi, Kenya